Composerie can tell you about a lot of things: new orders, sign-ins, invoices, sync errors, and more. This guide shows you how to pick which of those you hear about and where each one reaches you. It is for any team member who wants more or fewer notifications. Every role can open and edit these settings.
You find them at Settings > Notifications in the dashboard.
Notification topics and channels
The Notifications page shows a grid. Each row is a topic, and each column is a channel. The three channels are Email, In-app, and Push. A toggle sits where a row meets a column. Turn a toggle on to get that topic through that channel.
There are eight topics:
- Order updates: new orders, design approvals, production, and shipping.
- Account security: sign-ins from new devices, password resets, and critical alerts.
- Billing: invoices, payment failures, and subscription changes.
- Onboarding tips: guidance and reminders while you set up your account.
- Provider alerts: price changes, discontinued products, sync errors, and downtime.
- Product updates: new features, releases, and platform announcements.
- Usage reports: monthly summaries of your plan usage and activity.
- Re-engagement: occasional check-ins if you have not been active.
Three of these are marked with a Required badge: Order updates, Account security, and Billing. Their toggles stay on and you cannot turn them off. These cover the things you really need to know about your orders, your account, and your payments.
The Push column may be greyed out. That happens when push notifications are not set up for your environment yet. If you hover over the Push header, you see a note that push is not configured and that an admin needs to set up VAPID keys. Once push is configured, the column becomes active and you can toggle it like the others.
Turn topics on or off and set the digest
Use the steps below to set your notifications and your email digest. Your changes are not live until you save.
Toggle the channels you want
For each optional topic, switch on the channels you want and switch off the ones you do not. For example, you might keep Provider alerts on Email and In-app, but leave Push off. The Required topics stay on, so you can skip those rows.
Pause everything optional at once (optional)
If you want a quiet inbox, look for the Pause all optional notifications link. Selecting it switches off every channel on every topic that is not Required. The three Required topics stay on. This is a fast way to mute the noise without touching each toggle. A short hint reminds you that muted topics resume on your next save.
Set your email digest frequency
Below the grid is the Email digest frequency section. This controls how often Composerie bundles non-urgent emails into one message. Open the dropdown and pick one:
- Instant: emails arrive as things happen.
- Daily: one email each morning.
- Weekly: one email every Monday.
- None: mute optional emails.
Urgent items like order and security alerts are not held back by the digest. The digest only bundles the non-urgent ones.
Save your changes
The Save button stays inactive until you change something. As soon as you flip a toggle or change the digest frequency, it becomes active. Select it to save. You see a short confirmation that your preferences are saved. If you want to drop your edits before saving, select Cancel and the page returns to your last saved settings.
Can I turn off Order updates or Billing emails?
No. Order updates, Account security, and Billing are Required and stay on. They cover the things you need to know about your orders, account, and payments.
Why is the Push column greyed out?
Push notifications are not set up for your environment yet. An admin needs to configure VAPID keys. Once that is done, the Push column becomes active.
Does the digest delay my order alerts?
No. The digest only bundles non-urgent emails. Urgent items are still sent on their own.
I changed a toggle but Save is still inactive.
Save activates the moment a toggle or the digest frequency changes. If it stays inactive, your current selection matches what was already saved.
If a sign-in alert worries you, review your account security. To change the language and time format your notifications use, see set your language and formats.
Next: learn how order emails fit the bigger picture in shipping and tracking.