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Composerie Help Center
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Getting Started
  • What Composerie Does and How the Pieces Fit
  • Create Your Composerie Account
  • Connect Your Shopify Store to Composerie
  • Switch on Composerie in your Shopify theme
  • Tour the Composerie dashboard
  • Build and Publish Your First Personalizable Product
  • Storefront Modes Explained: Linked, Embedded, and Full Page
  • Finish Setup With the Onboarding Checklist
  • Glossary of Key Composerie Terms
  • Product, Design, Template and Surface: What Contains What
  • What a Personalization Field Is
  • What Publishing Actually Does
  • Design Versions, and Why an Order Stays on One
  • What the Customizer Is, and Everywhere It Runs
  • From Design to Print File
  • What Is in an Order
Recipes
  • Your First Personalizable Product in an Hour
  • A Photo Shirt With Upload and Crop
  • A Mug With Two Printable Sides
  • A Monogram or Name Product
  • A QR Gift Label
  • A City Map Print
  • A Star Map for One Exact Moment
  • A Pet Portrait
  • A Birthday Calendar
  • An Engraved Product
Design Studio
  • Tour the Design Studio Canvas
  • Add and Style Text
  • Add Images and Photos
  • Add Graphics, Icons, Emojis, and Backgrounds
  • Add Shapes and Lines
  • Let customers pick a graphic
  • Choose a typeface for text
  • Set Colors and Fills
  • Apply Text Effects: Shadow, Outline, Glow, Curve, and More
  • Adjust Photos and Apply Image Effects
  • Work with Layers, Groups, and Stacking Order
  • Align, Distribute, and Tidy Objects
  • Keyboard Shortcuts, Undo, Snapping, and Guides
  • Make Fields Customers Can Edit
  • Lay Out the Customizer Form and Preview It
  • Manage a product's sides and sizes
  • Save and Reuse Design Templates
  • Preview the customer experience
  • Use the Media Library
  • The AI Styles You Can Offer
Smart Elements
  • What smart elements are and when to use one
  • Sell a city map poster
  • Sell a marathon or GPS route poster
  • Sell a travel map with several stops
  • Add the climb to a route poster
  • Sell a star map for a date and place
  • Sell a moon phase print
  • Print a month with a day marked
  • Put a scannable QR code on a product
  • Print a barcode that scans
  • Let shoppers build a character
  • Auto-filling captions from an element
  • Credits on a Smart Element
Products
  • Create a Product
  • Manage Your Product List
  • The Product Page
  • Set Variants and Options
  • Set Pricing and Inventory
  • Add Optional Add-ons and Upsells
  • Manage product images and alt text
  • Edit SEO and the Storefront Listing
  • Publish a product to Shopify
  • Reuse Designs with Product Templates
Shopify Integration
  • Connect the Composerie Shopify app
  • Make Composerie visible in your Shopify theme
  • Choose Linked, Embedded, or Full page
  • Configure the embedded customizer
  • Preview the customizer before publishing
  • Use Composerie with a Shopify page builder
  • Check whether your Shopify theme is compatible
  • Personalized design references in Shopify orders
  • Keep variants and personalization together at checkout
  • Fix a customizer that is missing from the storefront
  • The Personalized Item in the Cart
  • Checkout, Thank You and Order Status
  • Why Buy It Now Disappears on a Personalized Product
Print Providers
  • Connect a print provider to Composerie
  • Connect Printify to Composerie
  • Connect Printful to Composerie
  • Connect MerchOne to Composerie
  • Browse a provider catalog and start a product
  • Route a product across more than one provider
  • Check, re-verify, pause, or disconnect a provider
Orders & Fulfillment
  • How an order moves from checkout to delivery
  • Order statuses and what each one means
  • Review print-provider fulfillment
  • Print and ship a self-print order
  • Download and re-render print files
  • Add tracking and mark an order delivered
  • Fix a render or provider fulfillment error
  • Manage, cancel, or refund an order
Analytics & Reports
  • Read your Analytics dashboard
  • See your sales and revenue reports
  • Find your best-selling products
  • Track the customizer funnel and conversion
Pricing & Costs
  • How Shopify billing works
  • Where the money goes on one order
  • Approve Shopify billing
  • What your print provider charges you
  • Usage fees explained
  • What AI generation costs and who pays
  • Read your usage this period
  • Manage or cancel your subscription
  • Find invoices, receipts, and tax details
  • Price a Personalized Product With Margin
  • Charge Extra for Personalization
  • Refunds and Cancellations: Who Is Out of Pocket
  • What Decides Your Composerie Bill
  • What Happens if Billing Is Not Approved
  • What It Costs to Try Things
Account & Settings
  • Invite teammates and set their roles
  • Update your name and profile photo
  • Secure your account: 2FA, password, and sessions
  • Set your dashboard language, timezone, and formats
  • Choose which notifications you get and how
  • Set your workspace name, logo, and currency
  • Connect an AI provider
Customer Experience
  • How a Shopper Personalizes a Product
  • The Personalization Fields Your Customers Use
  • How the Live Preview Works for Shoppers
  • How Customers Upload a Photo
  • AI Photo Effects in the Customizer
  • How Customers Choose Colors and Fonts
  • How Customers Choose Variants, Options, and Add-Ons
  • Saving, Restoring, and Starting Over
  • Mobile and Touch Customizing
Troubleshooting & FAQ
  • Common issues and quick fixes
  • Customizer not appearing
  • A product will not add to the cart
  • Changes are not showing after you edit a product
  • Orders are not reaching your print provider
  • Error messages explained
  • Fix slow loading and performance issues
  • Supported browsers and devices
  • When an AI Generation Fails
  • Publishing: What Stops It and How to Clear It
  • Design Studio: Messages and What to Do
  • Contact support
  • Request a feature
  1. Home
  2. Account & Settings

Account & Settings

Manage your team and roles, branding, notifications, security, and account preferences.

  • Invite teammates and set their rolesAdd people to your Composerie workspace, give each one a role, and change or remove access later. Covers the five roles and what each one can do.
  • Update your name and profile photoChange your display name and avatar in Composerie. Your email is shown here but cannot be changed on this screen.
  • Secure your account: 2FA, password, and sessionsTurn on two-factor authentication, change your password, review active sessions and sign-in history, and export your data from the Security page.
  • Set your dashboard language, timezone, and formatsChoose the language for your dashboard, your timezone, date and currency display formats, and the default language shoppers see in the customizer.
  • Choose which notifications you get and howTurn notifications on or off per topic and per channel (email, in-app, push), set how often you get the email digest, and pause optional alerts.
  • Set your workspace name, logo, and currencyEdit your organization name, upload a workspace logo, set a contact email, choose your default currency and timezone, and delete the organization if you need to.
  • Connect an AI providerText assistance is included in Composerie. Connect your own provider for optional paid image effects, artwork and upscaling.
Composerie

Set up products customers can personalize and preview before Shopify checkout.

Help topics

  • Getting Started
  • Recipes
  • Design Studio
  • Smart Elements
  • Products
  • Shopify Integration

More topics

  • Print Providers
  • Orders & Fulfillment
  • Analytics & Reports
  • Pricing & Costs
  • Account & Settings
  • Customer Experience
  • Troubleshooting & FAQ

Product

  • Composerie home
  • Pricing
  • Blog
  • System status

Support

  • Contact support
  • Common issues
  • Request a feature
  • Go to dashboard

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