This guide shows you how to change or cancel your Composerie subscription for a Shopify store. This is for the person who handles billing for your organization.
Where you manage billing
For Shopify stores, your Composerie subscription is charged on your Shopify invoice. You change or cancel the plan in your Shopify admin, not in Composerie. The billing page opens with a green note that reads “Billing managed through Shopify”, with a View Shopify invoices button for your Shopify bill. The Current plan card below it has Manage in Shopify, which opens your plan in the Shopify admin. At the bottom of the page, Payment method has Open payment settings in Shopify, which opens the Shopify page that holds your card.
To open billing settings at all, you need the owner role for your organization. If you do not see the billing page, ask an owner to make the changes, or review team and roles.
Update your card or change your plan
Follow these steps from your Composerie dashboard.
Open Settings, then Billing
In the Composerie dashboard, go to Settings and select Billing. The Current plan card sits below the Shopify note and your connected platforms.
Change your plan
Click Manage in Shopify on the Current plan card. It opens your plan in the Shopify admin in a new tab, where you adjust it.
Update your card
Under Payment method, click Open payment settings in Shopify. It opens Settings, Billing in your Shopify admin in a new tab. Click Billing profile: your card is under Payment methods. Shopify can’t edit a saved card, so add the new one, then remove the old one.
Come back to Composerie
Changes take effect through Shopify. Once Shopify processes them, the new plan and status show on the Composerie billing page. If the page looks out of date, refresh it.
To understand what the plan includes before you change it, see how Shopify billing works. For copies of past charges, see invoices and receipts.
Cancel your subscription
Cancel the app subscription from your Shopify admin. Removing or pausing the plan in Shopify ends the charge on your Shopify invoice. Your subscription stays active according to Shopify’s billing terms for the approved plan.
Why is there no cancel button inside Composerie?
Shopify-billed accounts cancel in the Shopify admin because Shopify manages the subscription charge.
I cannot open the billing page. Why?
Billing settings require the owner role. Ask an organization owner to open it or to make the change for you.
Next
Keep copies of your charges in invoices and receipts.